Post by account_disabled on Mar 5, 2024 4:36:52 GMT
The topic of software in the company is delicate: until 20 years ago, having software was more of a strategic business choice than anything else. Today it is no longer a strategic choice but a necessity: software directly impacts business processes and, given the close interconnection relationship, if the chosen tools are not efficient, the processes cannot be efficient either. Due to the type of work we do, we meet companies every day and we can count on the fingers of one hand those that have made a sensible software selection and today have a software park organized in a logical manner. I don't want to offend anyone, I'll try to explain myself better.
The point is that for various reasons, in particular the fashion that existed until a few years ago to build custom software and the fact that technology advances inexorably, the platforms adopted over time did not exhaust the company's needs and so on , let's buy another one that also does Hong Kong Telegram Number Data that thing we need. In this way the software, instead of simplifying business processes, complicates things: the systems must be integrated with each other (if the management system does not communicate with invoicing, what is the point? If I have to extract an Excel to bring the contacts from the CRM to the email marketing software, what is it for?) otherwise we have manual work and above all partial data.
Another point to underline: my personal advice is, during software selection, look for a commercial platform rather than building a tailor-made one . The idea of having a unique business, driven by business processes that only we have, is in fact a great illusion: today it is difficult not to be able to find software that meets the needs of a company. If the software is created and managed by someone else we can forget about hosting (if necessary), updates, trouble shooting and we can count on trained and attentive customer support. Last premise. Later we will say that a company does not have to adapt to the software but vice versa. Correct. However, if the company is young, and does not have structured processes, it can delegate its organization to the platform: in this case the software selection takes on even more importance.
The point is that for various reasons, in particular the fashion that existed until a few years ago to build custom software and the fact that technology advances inexorably, the platforms adopted over time did not exhaust the company's needs and so on , let's buy another one that also does Hong Kong Telegram Number Data that thing we need. In this way the software, instead of simplifying business processes, complicates things: the systems must be integrated with each other (if the management system does not communicate with invoicing, what is the point? If I have to extract an Excel to bring the contacts from the CRM to the email marketing software, what is it for?) otherwise we have manual work and above all partial data.
Another point to underline: my personal advice is, during software selection, look for a commercial platform rather than building a tailor-made one . The idea of having a unique business, driven by business processes that only we have, is in fact a great illusion: today it is difficult not to be able to find software that meets the needs of a company. If the software is created and managed by someone else we can forget about hosting (if necessary), updates, trouble shooting and we can count on trained and attentive customer support. Last premise. Later we will say that a company does not have to adapt to the software but vice versa. Correct. However, if the company is young, and does not have structured processes, it can delegate its organization to the platform: in this case the software selection takes on even more importance.